Terms & Conditions

“TunerPro XDF and tuned files” Terms and Conditions:

1- Our XDF are for race use only.

2- All products purchased will not be refunded.

3- We will not take any responsibility (direct or indirect) if you damage your ecu.

4- No checksum algorithm is available inside the XDF. Checksum must be calculated from the tool used to read/write the ecu or with an external tool.

5- Different ECU (engine control unit) calibration numbers require different TunerPro definitions (XDF).

6- All our XDF are protected by password/coded. Please do not ask for protection unlock.

7- Due the xdf are locked by password, it will be not possible import them into Winols.

8- Invoice will be always issued.

9- Prices are without VAT (22%).

10- VAT application rules:

– Italian customer (both company and private): +22% VAT always applied.
– European (VIES) customer (company): no VAT applied.
– European (VIES) customer (private): +22% VAT applied.
– Extra European customer (company): no VAT applied.
– Extra European customer (private): no VAT applied.

“Which tool to read and write an ecu?” Terms and Conditions:

1- All products/services purchased will be not refunded. No refunds will be provided if you are not able to read the ecu due checksum error, wrong connections, errors related to the tool used or not associated with us.

2- We ONLY tell you which tool (third-party tool) is able to read and write your ecu. Also the virtual reading is admitted. No protocol/plugin number and connection diagram will be provided. No “where to buy” these tools will be provided. In case of multiple tools available, at least 2 products will be provided along with a cost ranking.

3- The cost is 30 euro per each request.

4– Prices are without VAT (22%).

5- VAT application rules:

– Italian customer (both company and private): +22% VAT always applied.
– European (VIES) customer (company): no VAT applied.
– European (VIES) customer (private): +22% VAT applied.
– Extra European customer (company): no VAT applied.
– Extra European customer (private): no VAT applied.

“WinOls Mappack (OLSX)” Terms and Conditions:

1- All products purchased will not be refunded.

2- We only sell closed (olsx) mappack: closed means you can use it only with your Winols client code and the maps cannot be exported/used for new projects/mappack.

3- OLSX purchased can be only used combined with the relevant binary file, previously shared with us.

4- OLSX mappack contains the same maps already available inside our TunerPro XDF.

5- To speed up the OLSX creation process, it could happen that the same 2 axes (X and Y) are used for some maps with the same name (such as: air load 1 – air load 2)

6- No checksum algorithm is available inside the OLSX. Checksum must be calculated from the tool used to read/write the ecu or with an external tool.

7- No support on “how to use WinOls” or “how to use mappack” or “how to use damos files in winols” will be provided.

8- Here below you can see which options has the OLSX we sell:

9- Prices are without VAT (22%).

10- VAT application rules:

– Italian customer (both company and private): +22% VAT always applied.
– European (VIES) customer (company): no VAT applied.
– European (VIES) customer (private): +22% VAT applied.
– Extra European customer (company): no VAT applied.
– Extra European customer (private): no VAT applied.